Contact Us

Have questions or need more information? Feel free to reach out! Our Customer Service team is here to help.

Email: support@trycarmatic.com
Please include your name, contact number, city, and any relevant product photos if you’re requesting after-sales support.

Customer Service Hours:

• Monday - Friday: 9:00 AM to 5:00 PM
• Saturday: 10:00 AM to 6:00 PM
• Sunday: Closed

Frequently Asked Questions

How long will it take to receive my package?
Orders typically take 1-3 days to process, followed by 7-14 days for delivery based on your location.

What is the return policy?
Returns are processed within 14 days after we receive and inspect your item.

How can I contact you regarding my order?
Reach us at support@trycarmatic.com. We’ll respond within 48 hours